Terms · Issue No.04

Flat fee. Real receipt.

One free tier, two flat plans, and a margin‑share option that only earns when you do.

No. 01

Starter

$0
per month, forever free

A real free tier you can leave running on a small store. No credit card to start.

  • Up to 200 orders a month
  • Personalized popups and discounts
  • Margin floor and budget guardrails
  • Seven days of audit history
  • One storefront language
  • Small “Powered by Osmo” line on popups
  • Community support
Start free
For small stores trying it out
No. 02

Studio

$29
per month, flat
or $24 a month billed annually

The whole product on a predictable monthly fee, for stores past their first traction.

  • Up to 1,000 orders a month, then five cents per order
  • Everything in Starter, and:
  • Personalized free gifts and free shipping
  • AI upsell and cross-sell
  • One running A/B experiment
  • Mailchimp and Klaviyo sync
  • Three storefront languages, 30 days of audit history
  • Removes the “Powered by Osmo” line
  • Email support, replies inside 24 hours
Start a 14-day trial
No credit card to start.
For stores past their first traction
Most chosen
No. 03

Growth

$99
per month, flat. No revenue share.
or $82 a month billed annually

Everything in Studio, with bundles, the holdout audit report, and a real Slack channel.

  • Up to 5,000 orders a month, then three cents per order
  • Everything in Studio, and:
  • Personalized bundles
  • Unlimited A/B experiments
  • Quarterly holdout audit report
  • Up to three stores rolled into one dashboard
  • Unlimited storefront languages, 90 days of audit history
  • Priority Slack support, replies inside four hours
Start a 14-day trial
No credit card to start.
For stores in scale mode
No. 04

Enterprise

Custom
annual contract, negotiated

A model dedicated to your business, with the people and contracts a holding company needs.

  • Custom orders cap, 15,000 and up
  • Everything in Growth, and:
  • Custom action types
  • SSO and SAML
  • Regional data residency in the EU or the US
  • Unlimited stores rolled into one
  • Unlimited audit history and data export
  • A named technical contact
  • A 30-day pilot in place of the standard trial
Talk to us
For brand groups, cross-border merchants, regulated industries
Studio and Growth come with a 14-day free trial, no credit card required.

Enterprise comes with a 30-day pilot.

Annual billing takes two months off the year.
Billing runs through Shopify, the same place your other apps bill.

Cancel anytime — access continues through the end of your current billing period.

Orders are how we count. Extra revenue is what you get.
The receipt · how we count the lift

A flat fee. A real receipt.

We don’t take a cut of your revenue. But we still ship a quarterly receipt that proves the model earned its monthly fee — measured against the five percent of shoppers who saw nothing. Your Shopify orders are the source of truth, and every report ships with a spreadsheet you can re‑run yourself.

A real Q4 receipt · apparel store on Growth
Orders placed in the quarter 14,820
Holdout shoppers (5% saw nothing) 62,000
Revenue per shopper · with Osmo $ 18.40
Revenue per shopper · without $ 16.05
Extra revenue per shopper + $ 2.35
Total extra revenue earned $ 2,914,000
Growth subscription · 3 months $ 99 / mo × 3 = $ 297
Overage · 14,820 − 15,000 cap $ 0
Return on the subscription 9,811×
checked against your Shopify orders · spreadsheet attached · $297 covers all three months
Questions

Three things merchants always ask.

Q. 01

How do I know it’s actually working?

Five percent of your shoppers always see nothing. We compare them to the rest, every quarter, and ship you a one‑page receipt with the extra revenue per shopper, the total lift, and a spreadsheet you can re‑run against your Shopify orders. If the lift is zero, you can cancel and we’ll refund the quarter.

Q. 02

Can I turn off an action type?

Yes — every offer has its own toggle. If you never want to give free gifts, the engine will never offer one.

Q. 03

What about data?

Your model is trained only on your traffic. We do not pool across merchants. Your data is deleted within thirty days of uninstall.

Q. 04

What happens when I uninstall?

Osmo cleanly removes every offer rule, every cart change, and every shipping rule it set up. Your storefront looks like we were never there within five minutes. The current month is prorated to the day.

Q. 05

Do you integrate with Klaviyo, Postscript, Gorgias?

We read events from them (order · browse · email response) and we write the winback arm as a Customer Event that Klaviyo and Postscript listen to natively. We do not replace their editor; we decide the offer the editor sends.

Ready when you are

Free forever on small stores. One click to start.